Privacy & Data Protection

1crickex Privacy Policy — Your Data Is Completely Safe

1crickex takes your personal data seriously. Find out clearly what information we collect, why we collect it, and how we keep it safe.

Last Updated: January 2026 Applicable: All 1crickex Users Language: Bengali

1. Introduction

1crickex (https://1crickex.app) a trusted online Sports Betting and gaming platform in Bangladesh. With us, your Privacy One of the most important things to us. In this privacy policy, we clearly explain — what information we collect, why we collect it, and how securely we keep it.

By creating an account or using the 1crickex platform, you agree to this Privacy Policyyou are agreeing to. This policy covers our Terms & Conditionsshould be read in conjunction with.

We believe transparency is the foundation of a trustworthy gaming platform. That's why our Privacy Policy is written in plain, straightforward language — so every user can clearly understand how their data is used.

1crickex never sells your personal information or transfers it to unauthorized third parties. Protecting your privacy is our commitment.


2. What Information We Collect

1crickex collects two types of information from you — information you provide directly and information collected automatically. A detailed breakdown is provided below:

Data Type Description Purpose of Collection
Identity Information Full name, date of birth, national ID number KYC Verification & Age Confirmation
Contact Information Email address, mobile number Account Registration & Communication
Financial Information Payment methods (bKash/Nagad/Rocket) and transaction history Deposit & Withdrawal Processing
Technical Information IP address, browser, device type, operating system Security & Fraud Prevention
Usage Data Betting history, login times, preferred games Service Improvement & Personalization
Cookies & Tracking Session cookies, preference cookies, analytics data Experience Improvement & Analytics

We only collect information that is necessary to operate our services. No excessive or unnecessary data is gathered.


3. How We Collect Information

1crickex collects information in a number of ways — all of which you are either already aware of or have consented to.

  • Registration Form: Information you provide when creating your account.
  • KYC Verification: Documents uploaded for identity verification.
  • Transaction Processing: Information automatically recorded during deposits and withdrawals.
  • Platform Usage: Usage data such as which pages you visit and which games you bet on.
  • Cookies & Tracking Technologies: Data collected automatically while you browse the website.
  • Support Contact: Information you share with us via live chat or email.

You always know what data we collect. 1crickex never gathers your information without your knowledge or consent.


4. Why We Use Your Information

1crickex uses your data only for specific, legitimate purposes. No information is ever used for anything beyond its intended use.

  • Account Management: Creating and maintaining your profile.
  • Service Delivery: Processing bets, deposits, and withdrawals.
  • Identity Verification: Verifying age, identity, and preventing fraud.
  • Security Assurance: Detecting unauthorized access and suspicious activity.
  • Customer Support: Responding to your queries and support requests.
  • Promotional Communications: Sending offers and bonus updates (only with your consent).
  • Legal Obligations: Reporting required by regulatory authorities.
  • Platform Development: Improving the overall user experience.

5. Who Your Information Is Shared With

1crickex never sells your personal data. However, limited information may be shared with trusted parties under specific circumstances.

  • Payment Processors: Only the data required to process transactions with bKash, Nagad, and Rocket.
  • KYC Verification Services: With authorized institutions for identity verification.
  • Legal Authorities: With government agencies when required by court order or legal obligation.
  • Security Services: With approved technology providers for fraud detection and prevention.

Before sharing any information with a third party, 1crickex ensures that their privacy standards are equivalent to or higher than our own.

1crickex never sells your information to advertising companies, data brokers, or any other third parties.


6. Data Retention & Security

1crickex uses internationally recognized technology to keep your data secure. Our servers are hosted in secure data centers and undergo continuous security testing.

  • SSL/TLS Encryption: All data transfers are secured with 256-bit encryption.
  • Firewall Protection: Multi-layer firewall to prevent unauthorized access.
  • Regular Backups: Automated backup systems to keep your data safe.
  • Access Control: Only authorized personnel have access to specific data.
  • Retention Period: Data may be retained for up to 5 years after account closure for legal and compliance purposes.

Please keep in mind — no platform can guarantee 100% security on the internet. That's why you should always use a strong password and never share it with anyone.


7. Cookie Policy

The 1crickex website uses cookies. Cookies are small text files stored in your browser that help improve your experience.

Cookie Type How It Works Duration
Essential Cookies Login session, security token, form data Deleted when the session ends
Functional Cookies Language preference, theme settings, user preferences 1 Year
Analytics Cookies Page visits, click tracking, and usage statistics 2 Years

You can disable cookies at any time through your browser settings. Please note that doing so may affect the functionality of certain features.


8. Your Rights

Every 1crickex user has specific rights over their personal data. We respect those rights and make them easy to exercise.

Your Data Rights

1crickex respects your privacy rights — every request is resolved within 30 days.

1
Right to Access

You may request a copy of the personal data we hold about you, and we will send you the complete list.

2
Right to Rectification

If any of your information is incorrect or outdated, you can request a correction and we will update it promptly.

3
Right to Erasure

After closing your account, you may request that your data be deleted unless retention is required by law.

4
Right to Restrict Processing

Under certain circumstances, you may request that the processing of your data be restricted.

5
Right to Data Portability

You may request your data in a portable format (CSV/JSON).

6
Right to Opt Out of Marketing

You can unsubscribe from promotional emails or SMS at any time.

9. Minor Users

1crickex is strictly for individuals aged 18 and above. We do not knowingly collect data from or provide services to minors.

If a minor has accidentally created an account and this comes to our attention, we will immediately close that account and delete all associated data. If a parent or guardian believes their child has created an account, please contact us.


10. Third-Party Links

1crickex is not responsible for the privacy practices of any third-party websites linked from our site. Please review their individual privacy policies before visiting those sites.

Our payment partners (bKash, Nagad, Rocket) have their own privacy policies. Since you are also using their services during transactions, we encourage you to familiarize yourself with their policies as well.


11. Policy Changes

1crickex may update this Privacy Policy at any time. For significant changes, we will notify you in advance by email and post a notice on the website.

Continued use of the platform after any changes constitutes your acceptance of the updated policy. You can always check the "Last Updated" date at the top of the page to see when it was last revised.

Check this page regularly to stay up to date on any changes to our Privacy Policy.


12. Contact Us

If you have any questions, feedback, or requests regarding our Privacy Policy, please contact us directly:

We take any privacy-related complaints seriously. Our dedicated team is always ready to resolve your concerns promptly.

Why Your Data Is Safe at 1crickex

We protect your privacy not just in words, but through technology and process.

End-to-End Encryption

Every transaction and piece of personal data you share is protected by 256-bit SSL encryption. Hackers and third parties cannot access your data in any way.

Multi-Layer Security

Firewalls, DDoS protection, and automated threat detection systems guard your account 24/7.

KYC Verification System

Only verified users enjoy full access to 1crickex features. This protects you against fraud and unauthorized use.

No Data Selling

We never sell your information. No data is passed to advertisers or data brokers — this is our firm policy.

Regular Security Audits

Third-party security experts regularly audit our systems. Any vulnerabilities identified are addressed immediately.

User Control

You can view, update, or delete your personal information at any time. Your data is in your hands.

Your Data Is Secure — Get Started Today

At 1crickex, your privacy and security always come first. Open an account with confidence and enjoy the best betting experience in Bangladesh.

বাংলা