Gaming is entertainment, not addiction. 1crickex believes every player can enjoy gaming responsibly and within their means. Our responsible gaming tools and guidelines are here to help you do exactly that.
Responsible Gaming means betting or gaming with full awareness — of how much time you're spending, how much money you're using, and how it's affecting your life. At 1crickex, we believe gaming is truly enjoyable only when you're in control.
Millions of cricket fans across Bangladesh bet on 1crickex. The vast majority play purely for entertainment. However, for a small number of users, gaming can sometimes develop into an addiction. We want every user to be aware of that risk in advance and to make use of the tools available to protect themselves.
Responsible gaming at 1crickex is more than a policy — it is the core philosophy of our platform. We want you to stay happy and healthy in the long run, which is why we have built tools that put you in full control of your own gaming habits.
Remember: betting is a form of entertainment, not a source of income. Treat every bet as a leisure expense — one that won't disrupt your life if you lose.
1crickex's commitment to responsible gaming is built on five core principles, each of which is reflected in every decision we make and every service we design.
Gaming addiction develops gradually. Most people don't realize when casual entertainment has turned into a problem. Review the signs below — if any of them apply to you, don't wait to seek help.
If you recognize three or more of the signs above in yourself, please reach out to our support team right away or activate the self-exclusion feature. There's no shame in it — asking for help takes real courage.
1crickex provides multiple effective tools to help you game responsibly. They are completely free and can be activated or deactivated from your account at any time.
Every protection tool on 1crickex is in your hands — use them at your own pace, on your own terms.
Set a daily, weekly, or monthly deposit cap. Once a limit is in place, any increase takes 24 hours to apply — preventing impulsive overspending.
Decide in advance how much you're willing to bet within a given period. This protects you from placing excessive bets on impulse.
Set the amount you can lose within a given period before betting is automatically stopped. This is the most effective way to protect yourself from significant financial loss.
Set a daily time limit for your play. Once the limit is reached, the platform will automatically log you out.
Take a temporary break ranging from 1 day to 6 weeks. During this period, your account will be suspended and no bets can be placed.
Close your account for anywhere from 6 months to permanently. It's a hard decision to make, but sometimes it's the right one.
Setting limits is the most effective way to game responsibly. 1crickex gives you several types of limits to choose from. To set them, go to your account settings and open the "Responsible Gaming" section.
Lowering a limit takes effect immediately. However, increasing a limit is subject to a 24-hour cooling-off period — this helps prevent impulsive decisions.
How to Set Limits:
Log in to your 1crickex account and click on the profile icon.
Select "Account Settings" from the menu.
Click on the "Responsible Gaming" tab.
Deposit, betting, loss, or session time — set whichever limit you need and save it.
Once a limit is set, 1crickex enforces it automatically — no need to keep track yourself.
Self-Exclusion is a feature that lets you choose to stop playing on 1crickex for a set period or permanently. Even if it feels like a difficult step, remember — it's one of the most courageous and responsible decisions you can make.
Once self-exclusion is activated, your account will be fully suspended. During this period, you will not be able to log in, place bets, or receive any promotional messages. Any remaining balance in your account will be returned once the exclusion period ends.
You can choose the duration of your self-exclusion:
Email our support team to activate self-exclusion: support@1crickex.app — Write "Self-Exclusion Request" in the subject line. Our team will suspend your account within 24 hours.
1crickex is strictly for players aged 18 and above. Age is verified at registration, and KYC documents may be requested in cases where there is any doubt.
If you have children or teenagers at home, please take the following steps:
If you suspect a minor has accessed your account, contact us immediately.
You are not alone. If you're struggling with gaming or need support, 1crickex is always here for you. Our support team is available 24 hours a day, 7 days a week.
Seeking help is not a sign of weakness — it takes courage. 1crickex is here with you every step of the way.
Most gamers stay in the safe zone. Find out where you stand.
Note: Figures are estimates based on international responsible gaming research.
We don't just provide entertainment — your wellbeing and safety are our responsibility too.
Age verification is mandatory for every registration. Players under 18 cannot open an account under any circumstances — this is a non-negotiable rule.
1crickex analyses your gaming patterns and automatically sends alerts when unusual behaviour is detected.
You can view your full betting history, win/loss stats, and spending breakdown at any time.
If a family member is concerned about your gaming, they can contact us directly. We will assist them with full confidentiality.
If you need professional help with gaming addiction, we'll connect you with trusted organisations.
The terms for every bonus and promotion are written in plain, clear language. No hidden conditions — what you see is what you get.
Answers to the most frequently asked questions about responsible gaming.
1crickex's commitment to responsible gaming goes beyond words — it shows in everything we do.
Providing honest information about all rules, terms, and risks.
You have full control over your account and spending.
Confidential support — your situation stays completely private.
We commit to responding to all support requests within 24 hours.
Use 1crickex's responsible gaming tools to keep yourself protected. Bet for fun — within your limits, and with full awareness.